Privacy Policy

Privacy Policy

Effective Date: 23/07/2025
App Name: Mustard Indian Kitchen
Publisher: Arrowhead IT Solutions
Developer: Arrowhead IT Solutions
Provider: Mustard Indian Kitchen
Operating System: iOS and Android 
Software Development Kit (SDK) Provider: Arrowhead IT Solutions

Mustard Indian Kitchen, developed by Arrowhead IT Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) to browse menus, place food orders, or request delivery services.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

When you register or place an order through the App, we may collect:

• Full name
• Phone number
• Email address
• Delivery address
• Billing details (if applicable)
• Order history

b. Device and Technical Information

We may collect:

• Device type and operating system
• IP address
• App usage logs
• Crash data and performance logs
• Location data (with user permission)

c. Payment Information

We do not store any payment information directly. All payment transactions are processed securely via third-party payment gateways.

2. How We Use Your Information

We use collected data to:

• Facilitate food ordering and delivery services
• Provide customer support and order updates
• Improve app performance and user experience
• Send occasional promotions or offers (you may opt out)
• Ensure app security and prevent fraud
• Fulfill legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, your data may be shared:

• With delivery staff or restaurant personnel to complete orders
• With payment gateways and financial service providers
• With cloud hosting and analytics service providers
• When required by law or to protect our legal rights

4. Data Security

Arrowhead IT Solutions implements commercially reasonable security practices to protect your data. While we strive to protect your information, no digital platform is 100% secure. You use the App at your own risk.

5. User Rights and Choices

You have the right to:

• Access, correct, or update your personal information
• Delete your account and request data deletion
• Opt out of promotional communications
• Manage location access from your device settings

To exercise these rights, contact us at the support email below.

6. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Third-Party Services

The App may contain links or integrations with third-party services (e.g., payment gateways, map services). We are not responsible for their privacy practices. Please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App and on our website. Continued use of the App after changes indicates your acceptance of the revised policy.

9. Contact Information

For questions or concerns about this Privacy Policy or your personal data, please contact:

Mustard Indian Kitchen
Email: info@mustardindiankitchen.com
Phone: 01708 474 077, 07946628694 
Address: Mustard Indian Kitchen, 190 High St, Hornchurch, Essex, RM12 6QP 

Developed by:
Arrowhead IT Solutions
Website: www.arrowheadit.com
Email: support@arrowheadit.com